TIER SBS

TIER SBS

HR and compliance in one governed workspace.

Overview

TIER SBS centralizes employee data, policies, audits, and evidence—reducing risk while simplifying day‑to‑day HR operations and regulatory obligations.
TIER SBS - Greensoftech

Key Features

  • HR records, contracts, and document acknowledgments.
  • Policy library, versioning, and attestation.
  • Compliance calendars, checklists, and audits.
  • Incident logging, CAPA workflows, and reviews.
  • Training assignments and completion tracking.
  • Dashboards for risk posture and compliance coverage.

Modules

  • HR Core
  • Compliance
  • Policies & Training
  • Incidents/CAPA
  • Audits
  • Reporting

Technology Stack

laravel
mysql-icon
agora
aws
cloudwatch
html
css
docker
dropbox
firebase
Flutter
google-map
SMPTP
twilio
S3

Payment Gateway

Strip
paypal
credit-debit-card
TIER SBS - Greensoftech
Backend (Laravel, PHP 8.x)
  • Laravel 10/11
  • Eloquent ORM
  • Queues & Workers (Redis/Horizon)
  • Events/Jobs
  • Policies & Gates (RBAC)
  • API Resources / Transformers
  • Auth via Sanctum / Passport
  • Caching (Redis) 
  • Storage (S3/MinIO) 
  • Scheduler/Crons 
  • Mail & Notifications
  • Rate limiting & throttling
TIER SBS - Greensoftech
Databases & Data Layer
  • MySQL 8 / PostgreSQL 14+
  • Redis for cache/queues
  • Optional: MongoDB for logs/feeds
  • Search with
    Elastic/OpenSearch (where required
  • Database migrations & seeders
  • Read replicas and connection
    pooling on scale
TIER SBS - Greensoftech
Mobile (Flutter, Dart 3.x)
  • Single codebase for iOS/Android
  • Material 3 & responsive layouts
  • Offline‑first flows with local persistence
  • Push notifications (FCM/APNs)
  • Deep linking & universal links
  • Flutter Web/Desktop targets when needed
TIER SBS - Greensoftech
Web Front Ends
  • Blade + Tailwind
  • Inertia/Vue/React when SPA is warranted
  • Vite‑powered builds
  • SSR & SEO‑ready routing
  • Form requests & validation guards
TIER SBS - Greensoftech
DevOps & Infrastructure
  • Dockerized services
  • CI/CD (GitHub Actions/GitLab)
  • Environments: Dev/Stage/Prod
  • IaC (Terraform/
    Ansible where applicable)
  • Nginx/Load balancers
  • Auto‑scaling on AWS/Linode/DigitalOcean
  • CDN &
    object storage
  • Automated backups & restores
  • Blue/green & canary releases
TIER SBS - Greensoftech
Observability
  • Centralized logs (ELK/CloudWatch)
  • Error tracking (Sentry/Bugsnag)
  • Metrics (Prometheus/Grafana)
  • Uptime & synthetic monitoring 
  • Runbooks & alerting on SLOs
TIER SBS - Greensoftech
Security & Compliance
  • OWASP ASVS aligned
  • CSRF/XSS/SQLi defenses
  • Encryption in transit/at rest
  • Secrets management &
    rotation
  • Principle of least privilege (IAM)
  • Audit trails & immutable logs
  • GDPR‑aware data handling &
    DPA support
  • IP allowlists and device trust for admin
TIER SBS - Greensoftech
Payments & Commerce
  • Gateway‑agnostic layer with adapters for Stripe/Checkout / Paymob/Paystack / Bank Alfalah (and others)
  • 3‑D Secure & SCA support where available
  • Refunds, disputes, settlements, payouts
  • Tax/VAT engines and
    invoicing
TIER SBS - Greensoftech
Communications & Maps
  • SMS/Voice (Twilio/others)
  • Email (SES/SendGrid)
  • Push (Firebase/OneSignal)
  • Maps & routing (Google
    Maps Platform/Mapbox)
  • Distance matrix, geofencing, and place search
TIER SBS - Greensoftech
Testing & Quality
  • PHPUnit/Pest feature & API tests
  • Static analysis & code style gates
  • lutter widget/golden/integration
    tests
  • Staging/UAT checklists
  • Load testing for critical paths
TIER SBS - Greensoftech
Localization & Accessibility
  • i18n (Laravel Lang/Flutter intl)
  • RTL support
  • WCAG‑aware components
  • Date/number/currency
    localization

Delivery & Engagement

Discovery → Design → Delivery → Growth
– Discovery workshops, domain mapping, and risk profiling.
– UX flows, prototypes, and design systems before code.
– Agile sprints with transparent burndown and demos.
– Weekly/bi‑weekly releases with feature flags and kill‑switches.
– Data migration playbooks and cutover plans for go‑live.
– Post‑launch growth loops: analytics, A/B tests, and roadmap grooming.

TIER SBS - Greensoftech
TIER SBS - Greensoftech

Security & Data Governance

Threat modeling and secure‑by‑default coding practices.
PII scoping, data minimization, and retention policies.
Backups, RTO/RPO targets, and disaster recovery tests.
Access reviews, audit exports, and anomaly alerts.

Support & SLAs

Tiered support (L1/L2/L3) with defined response/resolution targets.
Incident management (on‑call rotations, status pages, PIRs).
Managed hosting & monitoring options.
Training sessions and admin handbooks.

TIER SBS - Greensoftech
TIER SBS - Greensoftech

Extensibility & Integrations

API‑first (REST/JSON) with versioning and webhooks.
Partner portals and SDKs where applicable.
Integrations for payments, KYC/IDV, telco, maps, CRM/ERP, accounting, and messaging.
Plugin/module architecture to add features without core rewrites.