Quickfix UAE

On‑demand maintenance for homes and businesses across the Emirates.

Overview

Quickfix UAE streamlines repair and maintenance with verified professionals, transparent quotes, and tracked fulfillment—optimized for speed and service quality.

Key Features

  • Multi‑category booking with add‑ons and bundled services.
  • Upfront quotations and digital approvals.
  • Technician dispatching with live status and route tracking.
  • Secure payments, invoices, and service warranties.
  • SLA policies, escalation workflows, and customer support inbox.
  • KPI dashboards for acceptance rate, TAT, and CSAT.

Modules

  • Customer App
  • Technician App
  • Ops Desk
  • Finance & Invoices
  • SLAs & Escalations
  • Analytics

Technology Stack

laravel
mysql-icon
agora
aws
cloudwatch
html
css
docker
dropbox
firebase
Flutter
google-map
SMPTP
twilio
S3

Payment Gateway

Strip
paypal
credit-debit-card
Backend (Laravel, PHP 8.x)
  • Laravel 10/11
  • Eloquent ORM
  • Queues & Workers (Redis/Horizon)
  • Events/Jobs
  • Policies & Gates (RBAC)
  • API Resources / Transformers
  • Auth via Sanctum / Passport
  • Caching (Redis) 
  • Storage (S3/MinIO) 
  • Scheduler/Crons 
  • Mail & Notifications
  • Rate limiting & throttling
Databases & Data Layer
  • MySQL 8 / PostgreSQL 14+
  • Redis for cache/queues
  • Optional: MongoDB for logs/feeds
  • Search with
    Elastic/OpenSearch (where required
  • Database migrations & seeders
  • Read replicas and connection
    pooling on scale
Mobile (Flutter, Dart 3.x)
  • Single codebase for iOS/Android
  • Material 3 & responsive layouts
  • Offline‑first flows with local persistence
  • Push notifications (FCM/APNs)
  • Deep linking & universal links
  • Flutter Web/Desktop targets when needed
Web Front Ends
  • Blade + Tailwind
  • Inertia/Vue/React when SPA is warranted
  • Vite‑powered builds
  • SSR & SEO‑ready routing
  • Form requests & validation guards
DevOps & Infrastructure
  • Dockerized services
  • CI/CD (GitHub Actions/GitLab)
  • Environments: Dev/Stage/Prod
  • IaC (Terraform/
    Ansible where applicable)
  • Nginx/Load balancers
  • Auto‑scaling on AWS/Linode/DigitalOcean
  • CDN &
    object storage
  • Automated backups & restores
  • Blue/green & canary releases
Observability
  • Centralized logs (ELK/CloudWatch)
  • Error tracking (Sentry/Bugsnag)
  • Metrics (Prometheus/Grafana)
  • Uptime & synthetic monitoring 
  • Runbooks & alerting on SLOs
Security & Compliance
  • OWASP ASVS aligned
  • CSRF/XSS/SQLi defenses
  • Encryption in transit/at rest
  • Secrets management &
    rotation
  • Principle of least privilege (IAM)
  • Audit trails & immutable logs
  • GDPR‑aware data handling &
    DPA support
  • IP allowlists and device trust for admin
Payments & Commerce
  • Gateway‑agnostic layer with adapters for Stripe/Checkout / Paymob/Paystack / Bank Alfalah (and others)
  • 3‑D Secure & SCA support where available
  • Refunds, disputes, settlements, payouts
  • Tax/VAT engines and
    invoicing
Communications & Maps
  • SMS/Voice (Twilio/others)
  • Email (SES/SendGrid)
  • Push (Firebase/OneSignal)
  • Maps & routing (Google
    Maps Platform/Mapbox)
  • Distance matrix, geofencing, and place search
Testing & Quality
  • PHPUnit/Pest feature & API tests
  • Static analysis & code style gates
  • lutter widget/golden/integration
    tests
  • Staging/UAT checklists
  • Load testing for critical paths
Localization & Accessibility
  • i18n (Laravel Lang/Flutter intl)
  • RTL support
  • WCAG‑aware components
  • Date/number/currency
    localization

Delivery & Engagement

Discovery → Design → Delivery → Growth
– Discovery workshops, domain mapping, and risk profiling.
– UX flows, prototypes, and design systems before code.
– Agile sprints with transparent burndown and demos.
– Weekly/bi‑weekly releases with feature flags and kill‑switches.
– Data migration playbooks and cutover plans for go‑live.
– Post‑launch growth loops: analytics, A/B tests, and roadmap grooming.

Security & Data Governance

Threat modeling and secure‑by‑default coding practices.
PII scoping, data minimization, and retention policies.
Backups, RTO/RPO targets, and disaster recovery tests.
Access reviews, audit exports, and anomaly alerts.

Support & SLAs

Tiered support (L1/L2/L3) with defined response/resolution targets.
Incident management (on‑call rotations, status pages, PIRs).
Managed hosting & monitoring options.
Training sessions and admin handbooks.

Extensibility & Integrations

API‑first (REST/JSON) with versioning and webhooks.
Partner portals and SDKs where applicable.
Integrations for payments, KYC/IDV, telco, maps, CRM/ERP, accounting, and messaging.
Plugin/module architecture to add features without core rewrites.